Discovery Trial
Within 100 days of purchase, if you are not completely satisfied with your Sonno Original* or Sonno Lite Mattresses, let us know and we'll arrange for your mattress to be picked up. Your total payment to Sonno Singapore Pte. Ltd. will be refunded less the return delivery fee**. To be eligible for a return, you must be a full-paying customer and have been sleeping on your mattress for at least 25 days before you can initiate the return. It takes some time for your body to adjust to a new mattress, so this is why we ask you to try the mattress for at least 25 days. You would also be required to show an invoice for a new 100% foam (for Sonno lite purchases) or foam & latex (for Sonno Original purchases) mattress purchased anywhere. A foldable mattress does not qualify as an equivalent replacement mattress.
For further details please read our Terms & Conditions carefully before purchase.Â
*All bundle sets mattresses and items do not qualify for free trial experience.
*Sonno Original XL sizes are excluded from free trial periods and are on non-refundable basis.
*Only Sonno Pillows, Sonno Bolster, Sonno Original Mattress and Sonno Lite Mattress are eligible for the Discovery Trials.
** Return delivery fee for Single/Super Single: $100
Return delivery fee for Queen/King: $150